Guarantee

Disclaimer Implied Warrantees

There are no warranties express or implied other than the manufacture provided warranty. All items must be returned to the manufacture for repair. We will not be responsible for shipping cost. You must contact us before any item is returned.

We are not responsible for product discrepancies with regard to color, finish or design.

Self assembled kits are warranted only for their parts. We cannot be held responsible for the incorrect assembly of the kit. If the item does not work after assembly it can be returned to the manufacture for proper assembly or repair. Hourly shop rate and shipping cost will apply for items that were damaged by the builder or improperly assembled. You must contact us before any item is returned.

We utilize UPS and the US Postal Service for shipping. We insure all items shipped. You must immediately open and inspect your item for damage. The shipping companies always request to see the box the item was shipped in, so therefore do not throw away any of the packaging material. Failure to inspect the item immediately, save the packaging material or notify us of damage upon receipt will void damaged or lost goods shipping warranty.

Toy steam engines use flammable material and require fire to operate. They are not suitable for children under 14. So as not to burn your house down, strict Adult Supervision is required for all children using toy steam engines!

The Great Toy Steam Company's goal is to promote the hobby of toy model steam engines by offering quality live steam products and accessories at the LOWEST possible prices. To encourage, excite and share interest in toy steam for generations.